Chop Box Digital Gift Card

Dear Valued Customer,

We wish you all the best this holiday season, especially when it comes to receiving your Chop Box order safely and punctually. As we approach the holidays, carriers may become less reliable due to weather conditions and increased volume. We want to ensure that our customers are aware of possible delays so that you can plan accordingly. Our goal is to prevent any orders from arriving later than needed.

Where do you ship and how much does it cost?

For deliveries to the Northeast (excluding New Hampshire & Maine) shipping is $9.99 and FREE on orders over $150.

For deliveries outside of the Northeast see shipping rates below based on the order size.

When will you get your delivery?

You order is carefully packed with a thick 1.5" insulation and dry ice. Most orders are delivered in 1 day transit, however, we package them to last up to 72 hours in most conditions*. 

The box and insulation are fully curbside recyclable..

*Items may partially thaw in shipment but should arrive cold—below 40°F as measured with a food thermometer—if not solid frozen. As per the USDA Freezing and Food Safety Guidelines — meats that are refrigerator cold, partly frozen (solid), or frozen can be placed into the freezer for later use.

BEST WAY (Recommended) 

Our recommendation is to thaw in a pan or tray to catch any possible leaks. Defrost in the refrigerator prior to cooking. Meat, poultry, and seafood can be thawed in their packaging. It should take no longer than a day to fully thaw one pound of meat; larger cuts of meat will take longer. Most seafood can defrost in as little as 12 hours. 
  

FAST WAY 

Need to quick thaw — vacuum sealed products should be placed in cold water for 30 to 60 minutes. We suggest using a waterproof package or bag to keep water out. In cold tap water submerge the sealed bag, changing the water every 30 minutes as it continues to thaw. Smaller packages of seafood/meat will typically thaw in an hour or less. Larger pieces can take several hours.